We are here to help. Whether you have a question about your order, need help with sizing, or just want to say hello, we would love to hear from you.

Customer Support

Email: support@naviglobal.us
Response Time: Within 2-3 business days
Support Hours: Monday to Friday

When emailing us about an existing order, please include the following to help us assist you faster:

• Your full name
• Your order number (found in your confirmation email)
• A clear description of your question or issue
• Photos if relevant (e.g., for damaged or defective items)

Before You Contact Us

Many common questions are answered in our FAQ page. We recommend checking there first for the fastest answer on topics like shipping times, returns, sizing, and order tracking.

Order Issues

If your item arrived damaged, defective, or incorrect, please email us at support@naviglobal.us within 30 days of delivery with your order number and photos. We will make it right.

Cancellation Requests

If you need to cancel your order, please email us within 24 hours of purchase. After that window, your order will already be in production and cannot be cancelled.

We appreciate your support and we are committed to making your Navi Global experience a great one.